Frequently Asked Questions

1What is this Website about?
We sell resume templates for Microsoft Word and iWork Pages. You will use our resume templates to prepare your resume by filling in your own information within the template.
2Can I Edit the Header, Footer, Information, Colors and Sections in the Templates?
Of course, that’s the purpose of these resume templates, so that users can prepare their own resumes. Our templates are normal MS Office Word (.doc/.docx) files, you can edit everything just like you would do with any Word file.
3Do Your Templates Work On Mac?
Yes, they do. Depending on your Ms Office version on Mac, we are informed some gliches may occur occasionally, but they are usually fixable.
4Do You Offer Support with Your Resume Templates?
Yes, we do. If you need help achieving something within the resume, please get in touch. Please be as descriptive as you can when describing what you want to achieve.
5Is Payment Safe & Secure?
Yes, it is very secure. Payments don’t happen on our site but directly on the Paypal page, which is secured by Paypal.
6I Don't Have Paypal, Can I Pay with Credit Card?
Yes, you can. After checkout you will be redirected to a Paypal page. There you can pay by credit card even if you don’t have a Paypal account.
7I Can't Open The Files
The files you download are archives (zip files). You need to extract them before you can open the doc files. On computers you do that by right clicking on the zip file and select Extract from the menu that appears.
8Do You Offer Refunds?
No, sorry. As we sell digital downloads this is to avoid abuses. Our products can’t be returned and no one can guarantee they won’t still be used nor will be deleted from the user’s computer, so we can’t offer refunds. However, our customer service will be more than glad to assist with any difficulties you may experience using our templates.

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